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Swimply Retail Return Policy

All sales are final.

Damaged goods will be replaced, however, if the product is no longer available a refund will be offered.

All requests for exchanges for damaged goods must be submitted within 25 days of the arrival of the product. To begin the damaged goods exchange process you must contact customer support by clicking the ‘Help’ button on the Swimply website (swimply.com) or the Swimply app, and submit a photo of the damaged product. Once reviewed and approved, customer service will ensure a new product is shipped to you.

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